Sales Policy for Sparkleluis

Effective Date: December 4, 2024

Welcome to Sparkleluis, your trusted partner in fishing gear and accessories. We are committed to providing our customers with the best quality products and services. Please review our Sales Policy to understand the terms and conditions that apply to all purchases made on our website.

1. Product Availability and Pricing

At Sparkleluis, we strive to keep our website up-to-date with accurate product availability and pricing information. However, please note that prices and stock levels are subject to change without notice. We reserve the right to correct any errors in pricing or availability that may occur due to technical issues or typographical errors.

  • All prices listed on our website are in USD and include applicable taxes.
  • If a product is unavailable or discontinued, we will notify you promptly and offer a suitable replacement or refund.

2. Order Confirmation and Payment

Once your order is placed on Sparkleluis.com, you will receive an order confirmation email outlining the details of your purchase. Please review the information carefully to ensure accuracy. If there are any discrepancies, contact us immediately.

  • Payments for orders must be made in full before the shipment is processed. We accept all major credit cards, PayPal, and other secure online payment methods.
  • By making a purchase, you agree to provide accurate billing information. Any issues with payment processing may delay your order.

3. Shipping and Delivery

We offer reliable and efficient shipping services for all orders placed through Sparkleluis.com. Shipping costs will be calculated at checkout, depending on the delivery address.

  • Standard delivery times may vary depending on your location. Orders typically arrive within 7-10 business days from the date of shipping.
  • Shipping to international locations may incur additional charges and delivery times may vary.
  • Once your order is shipped, you will receive tracking information via email to monitor the status of your package.

4. Returns and Exchanges

If you are not completely satisfied with your purchase, we offer a 30-day return and exchange policy. To be eligible for a return or exchange:

  • The item must be in unused, new condition and in its original packaging.
  • Proof of purchase (order confirmation or receipt) is required to process returns or exchanges.
  • To initiate a return or exchange, please contact our customer service team at [email protected] or call (304) 645-7343.

5. Damaged or Defective Products

In the rare event that your order arrives damaged or defective, please contact our customer service team within 7 days of receiving the product. We will arrange for a replacement or refund at no additional cost to you.

6. Customer Support

For any inquiries or concerns, please do not hesitate to reach out to our friendly customer support team. We are here to assist you with any questions regarding products, orders, or policies.

7. Terms of Service and Privacy Policy

For more detailed information about how we protect your personal data and your rights as a customer, please review our Terms of Service and Privacy Policy on our website. By purchasing from Sparkleluis, you agree to the terms and conditions outlined therein.

Sparkleluis Contact Information:

Thank you for shopping with Sparkleluis! We appreciate your trust in us and look forward to providing you with the best fishing gear and accessories.